Facebook Messenger Bots
Messenger and Instagram DM automation for support, leads, and commerce on your Facebook Page.
Facebook Messenger bots for shops, support desks, and lead capture. Persistent menus, broadcasts, comment-to-inbox, and human handoff. Instagram DMs on the same Meta app when you need one inbox.
Facebook Messenger bots that sell, support, and capture leads
Your Facebook Page is already where customers ask questions. A Messenger bot answers them, books jobs, and routes hard cases to a human. We also wire Instagram DMs on the same Meta app when you need one inbox.
What we build
- Automated replies. persistent menus, quick replies, and flows that match how your Page actually talks
- Lead capture. forms, qualifying questions, and CRM or Google Sheet handoff
- Commerce. catalogs, order tracking, and payment links without leaving chat
- Comment to Messenger. turn post comments into private conversations
- Instagram DMs. the same bot logic on Instagram when the Meta app allows it
- Human handoff. live-agent takeover inside Page Inbox when the bot should step aside
How we deliver
- Discovery. Goals, audience, channels, and constraints
- Architecture. Flows, data model, and API design
- Build and test. Staging access so you can try it before launch
- Deploy. Production hosting, monitoring, and documentation
- Support. Fixes, updates, and scaling after go-live
Technology
Meta Messenger Platform · Instagram Messaging API · Webhooks · Node.js / Python · PostgreSQL
Security & reliability
- Secure credentials. API keys and tokens stored in environment variables, never in source code
- Access control. role-based admin commands and audit-friendly logging
- Monitoring. uptime checks, error alerts, and automatic restart on failure
- Backups. database snapshots and deployment rollback procedures
Pricing & engagement
Every project is scoped individually. No fixed packages. After a free consultation you receive a transparent quote with milestones, deliverables, and optional maintenance.
| Scope |
Typical timeline |
Best for |
| Starter |
3–10 days |
Single feature, MVP, or pilot |
| Professional |
2–6 weeks |
Production launch with integrations |
| Enterprise |
6+ weeks |
Multi-bot, high traffic, compliance needs |
Maintenance and hosting plans are available monthly after launch.
Who this is for
Shops, agencies, and support teams that already run Facebook Pages and want replies that do not sleep.
Contact BDBOTS for a custom quote.