AI Chatbot Service
24/7 AI support trained on your docs, in Bangla and English, with human handoff.
AI chatbots for 24/7 support, lead qualification, and FAQs. Grounded on your content. Bangla and English. Deployed on web, Telegram, WhatsApp, or Messenger. Hands off when unsure.
AI chatbots for 24/7 support, grounded in your content
A support bot that answers from your docs, FAQs, and policies. Bangla and English. Deployed on your website, Telegram, WhatsApp, or Messenger. When it is unsure, it hands off to a human instead of inventing an answer.
What we build
- Knowledge RAG. index help center, PDFs, and product data with citations
- Guardrails. topic limits, refusal rules, and prompt injection hardening
- Human handoff. ticket, Telegram, or inbox takeover when confidence is low
- Multilingual. Bangla and English in the same bot, with tone matching your brand
- Channel deploy. web widget, Telegram, WhatsApp, Messenger, or Discord
- Analytics. unanswered questions, deflection rate, and content gaps
How we deliver
- Discovery. Goals, audience, channels, and constraints
- Architecture. Flows, data model, and API design
- Build and test. Staging access so you can try it before launch
- Deploy. Production hosting, monitoring, and documentation
- Support. Fixes, updates, and scaling after go-live
Technology
OpenAI / compatible APIs · RAG · embeddings · Node.js / Python · PostgreSQL · vector store
Security & reliability
- Secure credentials. API keys and tokens stored in environment variables, never in source code
- Access control. role-based admin commands and audit-friendly logging
- Monitoring. uptime checks, error alerts, and automatic restart on failure
- Backups. database snapshots and deployment rollback procedures
Pricing & engagement
Every project is scoped individually. No fixed packages. After a free consultation you receive a transparent quote with milestones, deliverables, and optional maintenance.
| Scope |
Typical timeline |
Best for |
| Starter |
3–10 days |
Single feature, MVP, or pilot |
| Professional |
2–6 weeks |
Production launch with integrations |
| Enterprise |
6+ weeks |
Multi-bot, high traffic, compliance needs |
Maintenance and hosting plans are available monthly after launch.
Who this is for
Support, sales, and ops teams that want after-hours coverage without a generic chatbot making things up.
Contact BDBOTS for a custom quote.