# AI Chatbot Service

> 24/7 AI support trained on your docs, in Bangla and English, with human handoff.

**URL:** https://bdbots.org/services/ai-chatbot

## Overview

AI chatbots for 24/7 support, lead qualification, and FAQs. Grounded on your content. Bangla and English. Deployed on web, Telegram, WhatsApp, or Messenger. Hands off when unsure.

## Features

- Knowledge-base RAG
- Human handoff
- Bangla and English
- Web and chat deploy
- Guardrails
- Unanswered-question analytics

## Use cases

Website widgets, after-hours support, FAQ deflection, internal IT helpdesk, lead qualification, and order status.

## Why BDBOTS

Grounded on your content, not a generic chatbot. We tune prompts, citations, and escalation so it does not invent answers.

## AI chatbots for 24/7 support, grounded in your content

A support bot that answers from your docs, FAQs, and policies. Bangla and English. Deployed on your website, Telegram, WhatsApp, or Messenger. When it is unsure, it hands off to a human instead of inventing an answer.

## What we build

  - **Knowledge RAG**. index help center, PDFs, and product data with citations

  - **Guardrails**. topic limits, refusal rules, and prompt injection hardening

  - **Human handoff**. ticket, Telegram, or inbox takeover when confidence is low

  - **Multilingual**. Bangla and English in the same bot, with tone matching your brand

  - **Channel deploy**. web widget, Telegram, WhatsApp, Messenger, or Discord

  - **Analytics**. unanswered questions, deflection rate, and content gaps

## How we deliver

  - **Discovery**. Goals, audience, channels, and constraints

  - **Architecture**. Flows, data model, and API design

  - **Build and test**. Staging access so you can try it before launch

  - **Deploy**. Production hosting, monitoring, and documentation

  - **Support**. Fixes, updates, and scaling after go-live

## Technology

OpenAI / compatible APIs · RAG · embeddings · Node.js / Python · PostgreSQL · vector store

## Security & reliability

  - **Secure credentials**. API keys and tokens stored in environment variables, never in source code

  - **Access control**. role-based admin commands and audit-friendly logging

  - **Monitoring**. uptime checks, error alerts, and automatic restart on failure

  - **Backups**. database snapshots and deployment rollback procedures

## Pricing & engagement

Every project is scoped individually. No fixed packages. After a free consultation you receive a transparent quote with milestones, deliverables, and optional maintenance.

  
    
      Scope
      Typical timeline
      Best for
    
  
  
    
      **Starter**
      3–10 days
      Single feature, MVP, or pilot
    
    
      **Professional**
      2–6 weeks
      Production launch with integrations
    
    
      **Enterprise**
      6+ weeks
      Multi-bot, high traffic, compliance needs
    
  

Maintenance and hosting plans are available monthly after launch.

## Who this is for

Support, sales, and ops teams that want after-hours coverage without a generic chatbot making things up.

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